Our Services

Our core focus is on maximising your business’s growth potential by helping you secure more valuable clients. To achieve this, we offer a range of strategic packages;

  • The Stocktake: for identifying your current situation and refocusing resources where needed

  • The First Follower Package: our premium offering for a holistic strategy overhaul

  • The Problem Solver: a focused solution for specific projects or high-stakes problems

  • The Business Builder: teaching leaders and teams how to engage clients and build demand

Contact us for a consultation on which strategic service suits you.

The First Follower Process 

Growth can mean different things to different organisations. The first thing we do is ask about the desired future state, and how the firm is looking to grow.

For example, is the organisation looking to:

  • Increase revenue;

  • Increase profitability; and/or

  • Increase market share.

We then follow a three phase process from on-site diagnostics, right through to growth strategy design and execution. 

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The Client Hierarchy Pyramid

This is a powerful methodology which segments the clients into three categories; Premium, Growth and Base. After First Follower has undertaken this analysis, we begin to design your growth strategy, which may not be about getting ‘new clients’ rather it may be about managing your existing clients more effectively and attracting a better type of client. 

Remember, our objective is to:

  1. Reduce less profitable clients;

  2. Nurture growth clients; and

  3. Invest in premium clients.

Client Heirarchy_First Follower

Presenting and Public Speaking

Ceinwen is a well-respected thought leader in professional services and is a confident presenter on a range of topics including growth strategy, value pricing, client hierarchy and the important role that women play in executive positions in business.


Executive Coaching

We believe that strong leadership is integral to any sustainable, growing business model so we also offer an Executive Coaching service. Our approach to coaching includes strategising on how to get what you need and want out of upcoming networking events, important client/board meetings and negotiations via detailed pre-event briefings. We can also advise on improving everyday communications and professional conduct inside and outside the office.

Contact us to discuss our Executive Coaching package. 

Win Without Pitching: Professional Services

The professional services landscape of today is becoming increasingly crowded and highly commoditised, resulting in a price cutting race to the bottom. In a partnership between First Follower and Blair Enns (Founder/CEO of Win Without Pitching and author of Pricing Creativity), the Win Without Pitching methodology is a contemporary approach to business development that enables business leaders to achieve extraordinary value creation for their clients and their firm. Adapting to the professional industry’s challenges, we introduce a new wave of revenue driven methodology to the industry. To find out more, and to view our packages, click here.